Dark data poses security risk for SA businesses

South African organisations are struggling more than ever before to manage their data, with almost half (49%) of enterprise data now considered ‘dark’ (unclassified and untagged), an increase from 41% since last year. This is among the findings from the...

Give employees a better on-site experience

HR leaders can better manage the experience of employees who must work on-site during the Covid-19 pandemic by instituting six key steps, according to Gartner. “Apart from providing the government recommended provisions, such as masks, sanitisers and personal...

E-commerce takes off during lockdown

As the country enters into its fourth week of lockdown, South African consumers have embraced the concept of online shopping – not only for themselves, but also to assist the many families who are in desperate need of financial relief during the Covid-19 crisis....

African cities suffer major air pollution increases

Falling visibility in three major African cities reveals that air pollution has increased significantly over the last 45 years – leaving citizens facing further short-term increases in man-made pollution due to increasing urbanization and economic development, a...

CIOs must act to improve psychological safety

People who indicate they have high levels of professional well-being are more likely than their peers to say they feel psychologically safe at work, according to Gartner. Psychological safety — a shared belief among team members that they feel comfortable about...

EmpathyAtScale key to customer experience

In today’s technology-driven world, customers and consumers have made the experience they receive from a brand a crucial aspect of any engagement or customer journey. Brands will be competing for customers and loyalty based increasingly upon the experience the...