Companies slow to respond to customer experience demands

Customer experience (CX) continues to be one of the greatest challenges to businesses across Africa and the Middle East, at a time where customer expectations are the highest they have ever been. This disconnect is exposed as Dimension Data reveals findings from...

Standard Bank buys 40% of Payment24

Standard Bank has acquired a 40% stake in the digital fuel management solutions and telematics company Payment24 Group, a technology development firm that supports companies with large fleets. Launched just over five years ago to fill a gap in the fleet fuel payment...

Research reveals gap in funding for township businesses

The Covid-19 pandemic and the current lockdown are already having a devastating impact on South Africa’s economy, with informal and small businesses in townships likely to feel its impact most harshly. A study by postgraduate students at the University of Cape...

Cybersecurity investments tipped to drive business growth

According to an Atlas VPN investigation, 37% of investment advisors believe that cybersecurity is a top priority investment for firms in 2020. Most business advisors agree that one of the biggest risk factors for tech companies is data breaches, ransomware, or DDoS...

Remote work adds security challenges

Due to coronavirus, companies are seeing an unprecedented amount of remote work. Whether mandated by the government or the organisation, businesses are asking many (if not all) employees to work from home. A Gartner Insight states that, while this move creates obvious...

10 tech firms donate $1,4bn to fight coronavirus

Data gathered by Learnbonds.com indicates leading tech companies have donated at least $1,4-billion towards mitigating the coronavirus. The donations are from 10 companies with a majority based in the US. The data show that Google has donated about $800-million to...