State restructure to drive 4IR

The Department of Communications and Digital Technologies is making strategic structural changes to the organisations within its portfolio to align for the Fourth Industrial Revolution (4IR). Minister Stella Ndabeni-Abrahams has outlined the following actions in a...
IEEE to formalise a model for safer automated vehicles

IEEE to formalise a model for safer automated vehicles

The Institute of Electrical and Electronics Engineers (IEEE) has approved a proposal to develop a standard for safety considerations in automated vehicle (AV) decision-making. Intel senior principal engineer Jack Weast has been appointed to lead the workgroup....

Data, machine learning lead new jobs as DX expands

According to the first Worldwide Technology Employment Impact Guide from International Data Corporation (IDC), information and communications technology (ICT) full-time employment (FTE) will reach 55,3-million worldwide in 2020, an increase of 3.9% over 2019. IDC...

Boeing Starliner set for lift-off

When Boeing’s Starliner spacecraft lifts off on a United Launch Alliance Atlas V rocket later today (20 December 2019) from Space Launch Complex 41 at Cape Canaveral Air Force Station (CCAFS) in Florida, scientists who research how things behave in space will be among...

New bot family exposed, African users hit

French anti-fraud solutions provider Evina has unmasked malware on the GooglePlay app store that has been downloaded over 285 000 times by mobile users in 11 African and European countries. The malware dubbed ‘Venus’ has been detected in eight apps so far and takes...

Top priorities for service and support leaders in 2020

Digital channels and infrastructure, customer service representatives, and data, voice of the customer (VoC) and customer service metrics make up the top three priorities for customer service and support leaders and their organisations’ success going into 2020,...