Oct 9, 2019
Kaspersky researchers have discovered new malware that hijacks victims’ interaction with HTTPS Web pages via patching the pseudo random number generator used in the process of establishing encrypted communication between the user and the website. Along with the...
Oct 9, 2019
Most blockchain technologies are still five to 10 years away from transformational impact, according to latest research from Gartner. The Gartner 2019 Hype Cycle for Blockchain Technologies shows that blockchain is sliding into the Trough of Disillusionment. The...
Oct 8, 2019
Kathy Gibson is at SAP TechEd in Barcelona – The humble chatbot can have a much bigger role to play in business operations as it gets smarter and more integrated. Omer Biran, head of conversational artificial intelligence (AI) at SAP, points out that chatbots –...
Oct 8, 2019
Kathy Gibson is at SAP TechEd in Barcelona – The intelligent enterprise doesn’t focus on just technology, but brings operations and experiences together. Juergen Mueller, chief technology officer and executive board member at SAP, talks about the...
Oct 8, 2019
Kathy Gibson is at SAP TechEd in Barcelona – Insight-driven business are more successful, which is why this is the end goal for digital transformation initiatives. SAP is taking its role in this transformation seriously, and aims to give customers the fastest...
Oct 8, 2019
As organisations worldwide celebrate Customer Service Week this week, South African executives need to be asking themselves: do we know what value we add to our customers? Nathalie Schooling, CEO of customer experience specialists nlighten, argues that the answer is...