Business success derives from analytics, insights

Kathy Gibson is at SAP TechEd in Barcelona – Insight-driven business are more successful, which is why this is the end goal for digital transformation initiatives. SAP is taking its role in this transformation seriously, and aims to give customers the fastest...

SA company leaders ‘out of touch with customers’

As organisations worldwide celebrate Customer Service Week this week, South African executives need to be asking themselves: do we know what value we add to our customers? Nathalie Schooling, CEO of customer experience specialists nlighten, argues that the answer is...
Robots could learn human emotions

Robots could learn human emotions

Robots could be taught to recognise human emotions from our movements, a new study shows. Researchers found humans could recognise excitement, sadness, aggression, and boredom from the way people moved, even if they could not see their facial expressions or hear their...

Airband Initiative aims to bridge digital divide

Last year, the world reached a major modern milestone with half of the world’s population being online with some form of Internet connection. The bad news is that, despite this progress, this status quo still puts billions of people on the wrong side of the...

Olympiad winners spread across the nation

Learners from three provinces have taken the top places in the 2019 South African Programming Olympiad which is now in its 36th year. The gold medal winner was Andi Qu, a grade 11 learner at St John’s College, Johannesburg, who won the Standard Bank Trophy. This...
IT spend in MEA to top $83bn next year

IT spend in MEA to top $83bn next year

IT spending in the Middle East and Africa (MEA) is set to reach $83,7-billion in 2020, up 2,8% year on year, according to the latest forecast from IDC. Enterprises will account for close to 56,8% of that figure, with the telecommunications, finance, government, and...