Poor data mastery stymies ability to derive value

On average, fewer than 40% of companies in Europe, the Middle East and Africa (EMEA) are confident they can master their data – that is manage, secure and gain insight from data, and use it responsibly. Capabilities in these four areas aren’t projected to increase in...

Alviva buys majority share in Synerg Group

Alviva Holdings, through its subsidiary DCT Holdings, has entered into a sale of shares agreement to acquire 70% of the issued share capital of SynergERP (Synerg SA). Through its subsidiary Alviva International Investments, it has also entered into sale of shares...

Business confidence remains pessimistic

The Bureau for Economic Research (BER) reported on 13 June that South African business confidence remained pessimistic during the second quarter of 2019, with more than seven out of 10 businesses unsatisfied with prevailing operating conditions. The Rand Merchant Bank...

Companies spend on customer experience technology

Three-quarters of organisations surveyed by Gartner increased customer experience (CX) technology investments in 2018. Customer analytics continues to be one of the biggest investments, with 52% intending to increase funding in 2019, focusing on customer journey...

Appeal court rules for SAFPS on fraud information

The Southern African Fraud Prevention Service (SAFPS) has won a case against the National Credit Regulator (NCR). “This is critical for the work done by the SAFPS,” says Manie van Schalkwyk of SAFPS. SAFPS was incorporated in 2000 as a non-profit corporation by the...