6 design principles to aid CIOs with AI

Artificial intelligence (AI) can augment or automate decisions and tasks today performed by humans, making it indispensable for digital business transformation. With AI, organisations can reduce labour costs, generate new business models, and improve processes or...

Cell C tops customer service in new report

Cell C has placed top among South Africa’s telecommunications sector for fastest customer response and most positive sentiment among consumers using social media in BrandsEye’s latest report on the industry. BrandsEye’s South African...

Business model for energy investment needs change

To improve the current electricity supply industry, the traditional business model for energy investment needs to change. This is the view of Penny Herbst, director strategy for Africa GreenCo, who says: “There are far too many players that are comfortable with...

MuddyWater group targets META companies

Kathy Gibson is with Kaspersky Lab in Cape Town – Kaspersky Lab has uncovered a new cybercrime group operating in the Middle East, Turkey and Africa (META) region. The company has been tracking the organisation for some time and published its first publication in...

5 lessons learned in the search for talent

As the demand for talent converges on critical roles, it’s easy for human resources (HR) leaders to be distracted from the larger mandate: Translate critical business initiatives and objectives into a workforce and recruiting strategy that can support digital...

Malaria vaccine pilot rolled out in Malawi

The World Health Organisation has hailed the landmark launch of the world’s first malaria vaccine in a pilot programme in Malawi. The country is the first of three in Africa in which the vaccine, known as RTS,S, will be made available to children up to two years...