Last chance to vote in Channelwise Awards survey

The next few days are the last chance for reseller partners to vote in the Channelwise Awards, that recognise and salute the cream of our industry. Voting has been extended, and will close at midnight on this Thursday, 7 March 2019. The annual awards are based on the...

SA’s first floating solar PV installation unveiled

Marlenique, a fruit farm and wedding venue outside Franschhoek, has unveiled a floating solar PV system. The system was installed by New South Energy on the farm’s dam, helping to generate clean energy, while also minimising evaporation from the farm’s dam...

AI, virtual assistants impact contact centres

Thirty-seven percent of service leaders are either piloting or using artificial intelligence (AI) bots and virtual customer assistants (VCAs), and 67% of those leaders believe they are high-value tools in the contact centre. According to Gartner’s Technology...

Blockchain spending set to soar

Worldwide spending on blockchain solutions is forecast to be nearly $2,9-billion in 2019, an increase of 88,7% from the $1,5-billion spent in 2018. According to a newly updated Worldwide Semiannual Blockchain Spending Guide from International Data Corporation (IDC),...

SA firms feel the benefits of remote working

In line with global trends, South African companies are increasingly offering remote work options to prospective employees, many of whom demand such an allowance as early as during the job negotiation process. Those companies reluctant to accommodate these terms are...

Why you need to screen candidates and suppliers

Incidents of fraud, corruption, misappropriation of assets, misconduct and misrepresentation, among others, are continuously being publicly exposed and reported. To address and mitigate the implied reputational, or even legal or financial risk to the associated...