Feb 18, 2019
Defence budgets in the Middle East are increasing as countries pursue the modernisation of military equipment and expansion of their current capabilities, says Jane’s by IHS Markit. Jane’s notes that defence expenditure across the Gulf has increased from...
Feb 18, 2019
Emerging digital trends are top of mind for customer service and support leaders in 2019, according to a recent survey by Gartner. Customer-facing artificial intelligence (AI), big data, customer activism and rising CRM costs are key priorities for customer service...
Feb 15, 2019
One of the most successful and enduring feats of interplanetary exploration, NASA’s Opportunity rover mission is at an end after almost 15 years exploring the surface of Mars and helping lay the groundwork for NASA’s return to the Red Planet. The Opportunity...
Feb 15, 2019
Chief financial officers seeking to bolster their organisations’ recession preparedness should start by assessing their deal pipelines, testing the speed of their team’s financial analysis and ensuring their balance sheets can support countercyclical...
Feb 15, 2019
It’s that time of the year when the Channelwise Awards recognise and salute the cream of our industry. The annual awards are based on the valued and trusted opinion of South Africa’s reseller community. “Please take the time to do the survey and vote...
Feb 15, 2019
The tools and services used to commit cyber-crime have become democratised, with advanced attack methods now available to anyone willing to pay for them, as part of the growing ‘malware-as-a-service’ industry. This is one of the findings from the second...
