SAP SuccessFactors to address public cloud

Kathy Gibson is at SAP SuccessConnect in Berlin – SAP SuccessFactors will soon be available on Microsoft Azure platforms. This is the word from Greg Tomb, president of SAP SuccessFactors, who explains that the cloud-based HR system currently runs on SAP’s...

Update: Liberty customers warned to guard their data

Liberty is warning its customers to resist phishing attempts in the wake of a ransomware attack that has potentially compromised the data of millions of insurance clients. The company has sent a message to customers, urging them to be vigilant in protecting their...

Companies lack digital dexterity for new ways of work

As many organisations want to support mobile, team-oriented and nonroutine ways of work, an increasing number of them are looking for assistance in adopting digital workplace technology. A Gartner survey concluded that only 7% to 18% of organisations possess the...
Customer care is ‘bull****’ says Iron Maiden front man

Customer care is ‘bull****’ says Iron Maiden front man

Kathy Gibson is at SAP SuccessConnect in Berlin – The best way to turn customers into fans is to stop being concerned with customers at all, according to Iron Maiden front man Bruce Dickinson. Talking to a packed house at SAP SuccessConnect last night, Dickinson...

Next generation banking’s mobile makeover

A new generation of bank customers will bypass physical branches and banking via the Web almost completely in favour of completing transactions and accessing services from their mobile devices. Financial institutions are already scaling back branches and automating...

Digital disruption top of mind for African telcos

Accelerating digital transformation strategies, investing in new wireless and fixed network infrastructure, and embracing emerging technologies such as AI and IoT are among the top priorities for African telecom operators for the year ahead. This is according to...