Online sales take off in Europe

Online sales in Europe will grow at an average of 11,9% per year over the next five years in Western Europe with 21% of non-grocery retail sales being online by 2022. Although grocery will be one of the fastest-growing online retail categories, just 4,5% of grocery...

Women still missing in sales leadership

Sales leaders across the globe report sourcing quality sales professionals as a top challenge and priority for 2018 – but research shows that women hold just one in five sales leadership roles. And, according to CEB, now Gartner, they account for just one in...

SA startups need more angels

In his recent SONA address, President Cyril Ramaphosa placed significant emphasis on small business and entrepreneurship. It is no secret that this sector is one of the keys to South Africa’s economic freedom, but our startup ecosystem is still in its nascent...

Intel creates neuromorphic research community

Intel has announced a collaborative research initiative to encourage experimentation with its Loihi neuromorphic test chip. By Dr Michael Mayberry, chief technology officer for Intel, as well as senior vice-president and MD of Intel Labs, writes this report-back from...

Apple seizes global wearables lead

The worldwide wearables market continued its upward trajectory in both the fourth quarter (4Q17) and full year 2017 with total shipment volumes reaching new records. Meanwhile, thanks to a surge in smartwatch shipment volumes, Apple moved past competitors Fitbit and...

Customer experience impacts stock performance

New Forrester research that examines the relationship between a company’s customer experience (CX) quality and its stock performance found there is a strong correlation between the two. The top 20% of brands in Forrester’s Customer Experience Index (CX...