UK customer experience worsens in 2017

The quality of customer experiences in the UK dipped between 2016 and 2017. This is among the findings from Forrester’s 2017 UK Customer Experience Index (CX Index) results, based on a survey of more than 9 020 individuals aged 16 and older in the UK, measuring and...

Mastercard partners with Spazapp on mobile payments

Mastercard is collaborating with Durban-based tech company Spazapp, to bring secure, seamless and convenient mobile payments to thousands of informal traders and spaza shops in South Africa. By combining their expertise and reach, the companies intend to unlock...

Cashless transition drives tech spend

The transition of the Indian banking sector to a cashless society is creating many opportunities for technology investment in digital payments infrastructure, according to Gartner. IT spending by banking and securities firms in India will increase 11,7% in 2017 to...

dotAfrica’s Masilela named African ICT Champion 

Lucky Masilela has been elected as a co-recipient of the African ICT Champion Award 2017 by the African ICT Alliance (AfICTA) on the eve of the 5th AfICTA Summit  in Abuja, Nigeria. The Alliance promotes the use of the Internet to advance Africa’s development in...
The healthcare risk of debt

The healthcare risk of debt

Debt is one of the biggest healthcare risks to South Africa’s workforce and it puts company performance at risk. This is according to Dr Richard Malkin, MD of Workforce Healthcare, who says: “In dealing with 34 000 employees nationally, we have seen that rising debt...

Xeon Scalable breaks supercomputing records

The Intel Xeon Scalable processor now holds over 110 world records in performance and has delivered the fastest adoption rate of any new Intel Xeon processor on the Top500, with over 25 petaFLOPS of performance in 18 supercomputers. On the November 2017 Top500 list,...