Oct 26, 2016
Kathy Gibson reports from Infracom 2016 – When making a decision on new technology investment, CIOs have to consider the business value that they will produce. In fact, the CIO has to transition his own role to ensure that he can do this, says Malcolm MacDonald...
Oct 26, 2016
Kathy Gibson reports from Infracom 2016 – The digital world is impacting on the data centre, and the Internet of Things (IoT) is making infrastructure decisions more complex. Sean Laval, technical head: IoT at Comsol, describes the IoT as the phenomenon where...
Oct 26, 2016
Kathy Gibson reports from Infracom 2016 – The South African data centre industry could have a key role to play in meeting the transforming needs of the African market through localised data hosting and regional interconnectivity. Liquid Telecom is a case in...
Oct 26, 2016
Despite the rise in digital customer service channels and options, 79% of consumers prefer the human touch to remain a part of customer service when engaging with brands and service providers. The results of a large-scale study by Verint of more than 24 000 consumers...
Oct 26, 2016
South Africans love their cars: we’ve treasured them, coveted them, pimped them, cried when we sold them and dreamed of our next upgrade. We’ve thought nothing of dropping an unwise portion of our monthly salary on the latest luxury model. But times they...
Oct 26, 2016
More than half (54%) of South African organisations report improved customer retention owing to their IT security practices. The global study, “The Security Imperative: Driving Business Growth in the App Economy” was commissioned by CA Technologies and...
