Empowered consumers want emotional satisfaction

The concept of empowered consumers is now a measurable trend supported by data. In a new report, Forrester reveals how evolution in customer behaviors and attitudes are manifesting themselves, sharing five key changes in consumer behaviours with historic data to back...

Wireless charging takes off slowly

One in four consumers has used wireless charging on a mobile phone and more than eight in 10 has heard of the technology, according to a 2016 consumer survey conducted by IHS Markit (Nasdaq: INFO), a world leader in critical information, analytics and solutions. The...
Drones used to inspect aircraft

Drones used to inspect aircraft

Intel and Airbus demonstrated an aircraft visual inspection with a modified AscTec Falcon 8 with Intel RealSense cameras. The demo took place during the Farnborough International Airshow in England on an Airbus passenger airliner. “This collaboration and demo...
Renewable energy for KZN district

Renewable energy for KZN district

The first solar-powered microgrids have been launched in the northern KwaZulu-Natal district of uMkhanyakude, South Africa, as part of the Connectivity, Electricity and Education for Entrepreneurship (CE3) programme in partnership with Accenture, the University of...

How to stay safe while Ubering

As concerns surface about passenger safety, Uber has released tips on how to use the service safely. * Know your driver – The Uber app provides riders with the details of their driver-partner as soon as a rider accepts a trip. Riders need to use this information...

Don’t let market volatility sideline CX

The global economy entered 2016 under a cloud of uncertainty that has been further exacerbated by the Brexit shockwave. Now more than ever, company leadership will need to develop meaningful strategies to win new business, despite the growing global volatility. This...