SA business delegation heads to Kenya

Research and consulting specialist Africa House will lead a high-level business delegation to Kenya’s Lamu region next month, to position South African business to take advantage of a projected development boom in the area. Paul Runge, director: projects and...

Liquid Telecom buys Neotel for R6,55bn

Liquid Telecom, in partnership with Royal Bafokeng Holdings (RBH), is to acquire Neotel for R6,55-billion. Liquid Telecom is a privately owned pan-African telecoms group, majority owned by Econet Global. Neotel is currently owned by Tata Communications of India and...
Dousson in surprise HP exit

Dousson in surprise HP exit

HP Inc country manager Thibault Dousson, who was due to take up a new EMEA-wide position within the group this week, has resigned and left HP Inc altogether. It was reported earlier this month that Dousson was exchanging his job as South African country manager at HP...

Good data drives better revenues

Providing customer-facing financial services employees with better access to data leads to more revenue, reduced customer churn, and increased customer satisfaction, according to the findings of a global study by WSJ Insights, sponsored by Qlik. According to the...

Poor customer service costs money

Customers’ expectations and demands are rapidly changing and studies reveal that companies are losing customers as they demand more human interface. According to Accenture Strategy’s Global Consumer Pulse Research, 76% of South African consumers prefer dealing with...

‘No cloud’ policies are a thing of the past

By 2020, a corporate “no-cloud” policy will be as rare as a “no-internet” policy is today, according to Gartner. Cloud-first, and even cloud-only, is replacing the defensive no-cloud stance that dominated many large providers in recent years....