Customer experience is the business king

CEOs – the guardians of productivity and business efficiency – could be the reason their organisations struggle to gain consistent and dynamic growth, if they prioritise smooth-running business practices over great customer experiences. Customers are...

Cape Town wins in Resilient Cities Challenge

The City of Cape Town has been selected to join the 100 Resilient Cities (100RC) Programme pioneered by the Rockefeller Foundation, which seeks to find 100 cities across the globe that are ready to build resilience to social, economic and physical challenges faced by...

App helps service providers to take action

The management and response to logged incidents in urban areas could receive a boost with TakeAction, a service-focused smartphone app for the public to log service delivery requests for action by service providers. Solution House Software, a Cape-based provider of a...

MELT welcomes SA startups into the fold

The Meltwater Entrepreneurial School of Technology (MEST) has announced its formal expansion into South Africa and is now accepting South Africans into its next cohort. Established in 2008, MEST provides training, investment and incubation to aspiring technology...

Innovation on show in Pretoria

SANSA, together with Airbus Defence and Space, hosted a World Café at The Innovation Hub in Pretoria, the culmination of an OpenIX open innovation challenge through which over two dozen small companies, entrepreneurs and scientists developed innovative technologies...

Sassa loses R800m to corruption

The South African Social Services Agency (Sassa) has lost an estimated R800-million to corrupt practices in the entity and, of that amount, just R1,5-million has been recovered. Sassa briefed the Standing Committee on Community Development in the Western Cape...