Beware of online share scams

Anglo American has noted an increase in online share trading scams circulating on various social media and digital platforms, bearing fictitious company brand identity and names of some of its executives to lure unsuspecting victims. Scammers are taking advantage of...
Customer-facing conversational GenAI to go mainstream in 2025

Customer-facing conversational GenAI to go mainstream in 2025

A massive 85% of customer service leaders will explore or pilot a customer-facing conversational generative AI (GenAI) solution in 2025, according to a survey by Gartner. A Gartner survey of 187 customer service and support leaders conducted in July through August...

Network security hardware stabilises in 3Q 2024

According to a recently published report from Dell’Oro Group, the trusted source for market information about the telecommunications, security, networks, and data centre industries, the global network security market eclipsed $6-billion in 3Q 2024, growing 8%...

Emerging trends we can expect to see in 2025

Rapid technological innovation, shifting societal priorities, and a heightened focus on sustainability from businesses across all sectors are shaping the global landscape as we rapidly approach 2025. Some key trends that have become apparent include the rise of AI,...

Sanral awards R53bn of tenders in 2024

The South African National Roads Agency SOC Limited (Sanral) has awarded R53 billion worth of tenders across the country since the start of the current financial year on 1 April 2024. The tenders are spread as follows:   Region Number of tenders   Value...

Uncertainty, AI set to impact energy markets

As the calendar turns to 2025, there is more uncertainty in energy markets heading into a new year than any year since the pandemic, according to S&P Global Commodity Insights’ 2025 energy outlook. Conflicts in Ukraine and Gaza remain unresolved and have the...