Feb 12, 2016
Businesses don’t decide how customer-obsessed their companies are – the customers do. According to Forrester data, almost 70% of consumers flock to online platforms to complain about poor customer service, and 39% spread the word to friends and family...
Feb 12, 2016
South Africa’s broadband rollout will begin with the connection of 5 000 government offices, according to President Jacob Zuma. Presenting the 2016 State of the Nation address yesterday, Zuma says that the broadband rollout to 5 000 government facilities in...
Feb 12, 2016
More than 90% of enterprises believe the cloud enables them to innovate faster, new research from Oracle reveals. The study, conducted by IDG Connect on behalf of Oracle, finds that half (51%) of businesses will have reached cloud maturity within two years, while the...
Feb 12, 2016
Although local chief procurement officers (CPOs) are under increasing pressure to rein in costs in a stagnant market, they are also being presented with a unique opportunity to embrace digital business processes and bypass inefficient legacy systems. Globally, CPOs...
Feb 11, 2016
The move to digital and online shopping shows no sign of slowing down but when it comes to love, shoppers want to get physical. MasterCard has revealed that, when it comes to expressing love, South African shoppers prefer the personal touch by picking out presents...
Feb 11, 2016
Leading CEOs are placing more weight on cognitive computing according to a new IBM study. In fact, half of leading CEOs believe cognitive computing will revolutionise their business in the next three to five years – 19% more than market-following CEOs and 35%...
