Massive growth for smartphone shipments
Smartphone shipments to the Middle East and Africa saw unprecedented year-on-year growth of 83% in 2014, according to the Q4 2014 Handsets Tracker released by International Data Corporation (IDC). Spurred by the increased availability of cheaper models and dual-SIM...IT security creates business dilemma
Kathy Gibson reports from Kaspersky Labs’ conference in Lisbon – Companies can no longer hope to remain free of cyber-security attacks because they have been and will be attacked. The challenge now centres on whether they know about the vulnerabilities, and what...Massive data centre growth needed for IoT
The Internet of Things (IoT) explosion will be a major driver of technology investments over the next decade. Although the billions of endpoints or connected “things” will capture the headlines for IoT, investments in the data centre will be critical for...Middle East pay TV is the fastest growing
2014 was another year of substantial growth for the pay TV market in the Middle East and North Africa (MENA) region, with pay TV revenues jumping from €702-million in 2013 to €873-million in 2014.According to HIS, announcing the key findings from its annual “Middle...Financial services operations need CRM
Customer relationship management (CRM) is the glue that holds various systems together in the financial services space, allowing organisations to build customer-centric businesses. South Africa banks – long under fire for holding several instances of the same customer in different silos – have all declared a strategy to shift to a customer focus, says Carel du Toit, MD of Mint Management Technologies. Kathy Gibson reports from Reimagine 2015.