Yes, digitalisation will disrupt your industry

Sep 11, 2014

So far, the industries that have been most disrupted by digitalisation have been those without a physical product: music, consulting, media. We are now seeing massive new disruptions as even physical products are being digitalised and more traditional companies than ever before are impacted.

Lessons learnt from digital success stories

Sep 11, 2014

Kathy Gibson reports from Gartner Symposium – Digitalisation is already impacting businesses, and it’s crucial that CIOs have an understanding of how technology will fundamentally change business models, add value and drive revenue. Gartner’s Lee Weldon points...

African contact centres move to the cloud

Sep 11, 2014

Kathy Gibson reports from Gartner Symposium – Within Africa, the contact centre has been a very slow in moving to the cloud – but that move is starting to happen. Deon Scheepers, sales operations manager: Africa at Interactive Intelligence, warns that there are...

Yahsat to reach 17 more countries

Sep 11, 2014

Yahsat has named the manufacturing and launch partners for the company’s recently announced third satellite, Al Yah 3, set to be launched in Q4 2016. This third satellite, within a decade of operation by Yahsat, extends the company’s commercial Ka-band coverage to an...
New role for the CIO

New role for the CIO

Sep 11, 2014

As the digital business becomes a reality, the CIO is having to re-invent his role in the business in order to remain relevant. This was the word from the Gartner Symposium held in Cape Town this week.

Digital humanists don’t cross over to creepy …

Sep 11, 2014

Kathy Gibson reports from Gartner Symposium – In the emerging world of digital business, organisations may end up knowing more about consumers than they are really happy with – and this could become a little “creepy”. Debra Logan, fellow at Gartner, says the...