May 5, 2014
After several years of growth in the use of emerging payment methods like prepaid cards and mobile payments, a new IDC Financial Insights survey saw a small decline in online bill payment as well as both network-branded and store-branded gift cards. Mobile payments...
May 5, 2014
Customer experience and contact centre solutions provider Genesys has acquired OVM Solutions. The investment brings added expertise and scale to the Genesys cloud-based proactive communications offerings. Proactive communications solutions continue to be an effective...
May 5, 2014
Software AG has reported continued positive performance in the first quarter of 2014 for its largest business line, Business Process Excellence (BPE), with a growth of 11% at constant currency, and growth expected to continue for the rest of the year. Karl-Heinz...
May 2, 2014
IBM and HP veteran Oliver Fortuin has taken up the reins at BT, heading its operations in sub-Saharan Africa. Fortuin will be in charge of growing BT’s business and leading the regional management team. Best known as country manager of both HP and IBM, and a long-time...
May 2, 2014
The worldwide smartphone market began the year with an expected retrenchment from holiday quarter shipment volumes, but still posted a year-over-year increase in the first quarter of 2014 (1Q14). According to the International Data Corporation (IDC) Worldwide...
May 2, 2014
MTN South Africa has revamped its Internet offering by introducing several new and cost-effective packages to address the varied connectivity requirements of prepaid, contract and hybrid consumers. “The solutions that MTN is bringing to the market today enable...
