Supply chain players need to unlearn to fight climate change

Supply chain players need to unlearn to fight climate change

Experts stress that to fight climate change, it is critical to transform supply chains as they produce around 60% of all carbon emissions globally. But while greener supply chains are a growing imperative, the supply chain community is “unengaged” on the...
Customers vote no to AI in customer service

Customers vote no to AI in customer service

A significant 64% of customers would prefer that companies didn’t use artificial intelligence (AI) in their customer service, according to a survey by Gartner. Furthermore, 53% of customers would consider switching to a competitor if they found out a company was going...

These are the top risks facing the TMT sector

Few industries are moving faster than the technology, media and telecommunications (TMT) sector, as it drives technological, societal and economic progress. According to Allianz, the long-term future outlook is positive – yet, with such a rapid pace of change...

Humanoid robots become more pervasive

The global humanoid robots market size is expected to reach $4,04-billion by 2030, registering a CAGR of 17,3% from 2024 to 2030, according to a new report by Grand View Research. The global market for humanoid robots is poised for substantial growth due to rapid...

TV the biggest loser as Gen Z turns to streaming

The data is in, and it’s official: things are not looking good for South African television. The latest MAPS data overview from the Market Research Foundation shows a massive decline in television viewership over the past two years: In Q1 2021, 72% of...

SMEs unaware of malware for nine months

South African small and medium-sized enterprises (SMEs) take about nine months to become aware of and report a data breach. That’s according to Jaco Voigt, MD of Cisco technology ecosystem provider PerfectWorx Consulting, who says this concerning timeframe is...