AI, virtual agents send search engine volumes plummeting

By 2026, traditional search engine volume will drop 25%, with search marketing losing market share to AI chatbots and other virtual agents, according to Gartner. “Organic and paid search are vital channels for tech marketers seeking to reach awareness and demand...

BPO market set to hit $525bn

The global business process outsourcing (BPO) market size is anticipated to reach $525,2-billion by 2030 and expand at a CAGR of 9,4% from 2023 to 2030, according to a new study by Grand View Research. Factors such as the increasing demand for outsourcing services...

Budget Review 2024: Navigating uncertainty in challenging times

Minister of Finance Enoch Godongwana will deliver the 2024 Budget Review to Parliament next week as the South African economy faces a gloomy economic outlook. Joon Chong, partner at Webber Wentzel, unpacks what to expect. The economy is still recovering from the...

SAIGA urges Budget transparency, accountability

Minister of Finance Enoch Godongwana is scheduled to give the Budget Vote tomorrow (21  February 2024), and there is much anticipation and speculation about what the budget will entail. One of the most pressing issues that the Southern African Institute of Government...

What SMEs can expect from the 2024 Budget

Given the current inflationary environment, high interest rates, and ongoing power challenges that continue to place a burden on the bottom line of businesses, SMEs are waiting in anticipation for positive interventions that could be made by the finance minister...

Millions of people would be impacted by mine closures

Research published in the international journal Mining by University of Cape Town (UCT) academic Dr Megan Cole shows that 48 of South Africa’s 230 operating mines could close in the next 10 years. The research quantified the risks associated with closing down mines...