Jul 17, 2026
Cell C has been recognised as one of South Africa’s leading mobile network providers for both customer experience and network quality in the 2026 SA Telecoms Customer Experience Index. The independent study by data science company DataEQ analysed more than 652...
Jun 29, 2026
Datacentrix has launched its Communication Platform as a Service (CPaaS) offering, designed to help organisations to streamline and enhance business messaging across multiple channels. “Companies today rely on communication at every layer of their...
May 15, 2026
SAS has announced the expansion of agentic AI capabilities within SAS Customer Intelligence 360 with specialised AI agents designed to work alongside marketers. This new generation of purpose-built AI agents will collaborate with users, operate within defined...
Mar 2, 2026
Homechoice is one of South Africa’s established retail and financial services brands, trusted by customers for over 40 years. Known for homeware, electronics, fashion, furniture, and flexible credit solutions, the business plays a crucial role in delivering...
Feb 17, 2026
Tokenised transactions are expected to double in value from $283-billion in 2025 to $574-billion in 2029. By Peter Ludi, business development executive at redPanda Software & Solutions The market’s growth is largely due to the rapid rise of mobile payments,...
Feb 17, 2026
A South African national law enforcement agency has overhauled its customer service operations through the implementation of a locally developed, cloud-based contact centre and customer relationship management (CRM) platform delivered by South African technology...
