Jun 2, 2017
Cape Town-based SWARM Loyalty, a specialist developer of mobile loyalty and customer marketing applications, has helped Starbucks South Africa deliver its much-anticipated loyalty programme, Starbucks Rewards. SWARM Loyalty is a company within Dynamic Technologies....
May 30, 2017
Traditionally, the telecom industry has been dominated by a handful of large players and due to lack of competition, they did as they like. However, this is now changing with new entrants offering better solutions combined with exceptional customer service. Cloud PBX...
Apr 25, 2017
Rapidly growing Customer Experience (CX) software cloud specialist inQuba has launched a revolutionary engagement product that is changing the way companies interact with their customers. Called inQuba Engage, this solution allows businesses to establish real-time...
Mar 10, 2017
Cape Town-based SWARM Loyalty, a specialist developer of mobile loyalty and customer marketing applications, has launched a new version of its solution that makes it possible for new clients to create and deploy a smartphone-based loyalty app in as little as two...
Feb 23, 2017
Gartner has positioned Striata as a Visionary in its Magic Quadrant for Customer Communications Management (CCM) Software. The report presents an evaluation of qualifying industry players based on their ability to execute and completeness of vision. In its report,...
Jan 31, 2017
Gartner has named Deloitte as a leader in CRM and Customer Experience Implementation Services for the 5th year in their December 2016 report entitled, Magic Quadrant for CRM and Customer Experience Implementation Services, Worldwide. Deloitte appears furthest to the...