Jul 20, 2016
Bytes People Solutions recently announced its collaboration with Lithium Technologies to sell, implement and integrate Lithium Response for customer service environments. “We’re extremely excited to welcome Lithium into our range of product...
Jun 17, 2016
Verint Systems has nnounced that its comprehensive Customer Engagement Optimisation portfolio is now available in cloud, on-premises and hybrid models, addressing market demand for maximum cloud flexibility. As part of its strategy to provide customers deployment...
Jun 7, 2016
Verint Systems entire Customer Engagement Optimization portfolio is now available in cloud, on-premises and hybrid models, addressing market demand for maximum cloud flexibility. As part of its strategy to provide customers deployment flexibility, Verint has gradually...
May 30, 2016
Salesforce has selected Amazon Web Services (AWS) as its preferred public cloud infrastructure provider. For the first time, Salesforce will expand use of AWS to core services – including Sales Cloud, Service Cloud, App Cloud, Community Cloud, Analytics Cloud...
May 19, 2016
inQuba has announced that its portfolio of insurance and financial services clients is expanding with the addition of US-based National Interstate Insurance Company. National Interstate is set to launch its personalised CX initiative with event driven Voice of the...
May 18, 2016
Verint Systems has announced its inclusion in the newly published Magic Quadrant for the CRM Customer Engagement Center report by research and advisory firm Gartner. This marks the fourth year the company’s solutions have been recognized in this evaluation for...
