JDA, IBM deliver omni-channel fulfilment

JDA Software Group and IBM have partnered to provide joint solutions that help organisations deliver engaging customer experiences by intelligently processing and fulfilling product orders in the most efficient and cost effective manner possible. IBM and JDA will...

Pennyware sees 15% more productivity with new app

As National Retail Sales Manager at Parker Manufacturing in Johannesburg, Jonathan Simmonds was impressed at the efficiency that the HoneyBee app offered his sales force. “We were actually looking for a CRM package and when Field Office sent an email, it caught my...

Junk Mail rolls out Magic solution

Magic Software Enterprises, a global provider of software platforms for enterprise mobility, cloud applications, and business integration, has announced that Junk Mail through their SugarCRM reseller, Strategic Dimensions, chose Magic’s end-to-end enterprise mobility...

Oracle introduces new CRM solution

According to a recent IDG Enterprise report, enterprises that invest in consumerised, easy-to-use technologies experience a 56% increase in employee productivity and a 46% increase in customer satisfaction. In order to deliver that simple and intuitive experience...

Umsinsi Health Care rolls out Sage CRM

Umsinsi Health Care, a distributor of medical products, has enhanced customer service and streamlined its business processes by implementing Sage CRM as its customer relationship management platform.The company is the South African distributor of the ConvaTec products...

Marketing to millennials

The Millennial Generation – people born between roughly 1980 and the early 2000s – have entered the workforce and started to exert their buying power in the marketplace. They’re as different from the rebellious and individualistic Generation X as the Xers were from...