Analytics in the contact centre

Contact centres are often a customer’s only point of interaction with a business and its brand, and as such service should be optimised to provide the best experience possible, says Marco van Biljoen, executive head: Gauteng and Central, The Jasco Group. Many studies...

2014 music recap from simfy africa

simfy africa users have spoken, voting with their listening choices. simfy africa today announced the most popular streamed tracks, albums and artists of 2014. This diverse playlist shows the depth of simfy africa’s 27 million strong catalogue and features the hits of...

Huawei launches eSpace 8950 in SA

Huawei has announced the launch its new-generation full-HD intelligent desktop phone, the Huawei eSpace 8950, to the South African market. The growing popularity of intelligent desktop phones has changed the way businesses communicate with each other, and have...

B&O Play products sold in SA

B&O Play by Bang & Olufsen delivers best-in-class audio products in luxurious and contemporary designs. Along with local brand representative A-Star, and national distributor A-TEK Distribution, Bang & Olufsen has signed a distribution agreement to sell...

Verbatim Power Packs available from DCC

For people on the move who use their smartphones and tablets frequently, running out of battery life is an all-too-common problem, and finding a power point can be a challenge. With the new Verbatim Power Packs from distributor Drive Control Corporation (DCC), you...

LG offers Ultra HD Smart 3D Blu-ray player

The LG Ultra HD Smart 3D Blu-ray player is set to change the way that you view entertainment forever. The all-in-one player is the device that will successfully turn your living room into a full-blown multimedia experience. One of the key features of this player is...