CA Technologies named a leader by Gartner

CA Southern Africa has announced that CA Technologies has been positioned by Gartner in the Leaders quadrant of the Magic Quadrant for IT Project and Portfolio Management Software Applications, Worldwide. The report evaluated CA Project and Portfolio Management (CA...

Booyco HVAC Services rolls out Sage solution

Booyco HVAC Services, a company that specialises in installing, servicing and maintaining mobile air conditioning systems, has implemented the Sage Evolution Service Manager Module to automate and manage service requests and service tasks. This, in turn, enables the...

Marval Africa partners with M2TD

Marval Africa has partnered with M2TD Consulting to bring Marval’s global leading IT service management (ITSM) tool, MSM, to the South African public and mining sectors. As a result of this partnership, M2TD has exclusive rights to resell Marval’s ITSM solutions...

IFS updates ESM products

IFS, the global enterprise applications company, announces major updates to its enterprise service management (ESM) offering comprising IFS Field Service Management, IFS Mobile Workforce Management, and IFS Service Management. The latest version of IFS Field Service...

The top mistake in ITSM innovation

Have you ever changed or amended the source code of an IT Service Management (ITSM) solution? Perhaps to add features and functions that weren’t included in the “out-of-the-box” software? If so, you may have complicated the link between what you’ve got and...

ITAMSA, triVector partner

triVector and ITAMSA (Information Technology Asset Management South Africa) are delighted to announce their newly formed partnership, enabling South African companies to manage their Information Technology (IT) assets more efficiently and cost-effectively, maximising...