Bytes beefs up service delivery with Astea

Word of mouth carries enormous weight when it comes to the reputation of your business products and services. Thanks to social media, the voice of the customer is louder than ever, making excellent customer service a critical success factor for any business....

CSSI releases data recovery software

CSSI has announced the launch of LuminSoftware.com, the commercialisation of their award winning data recovery technology.LuminSoftware is a culmination of 15 years of enhancements and four years of R&D in South Africa and India. On the eve of CSSI’s 15 year...

Planned versus unplanned downtime

In the age of the always-on business, downtime is increasingly unacceptable — even when it’s planned and announced in advance, says Veeam regional manager for southern African, Warren Olivier. “In 2015 any business that has any kind of online component must...

Business Continuity Awareness Week 2015

According to a UK study by Databarracks, less than a third of respondents to a survey (29%) stated that they had tested their business continuity plan during the previous twelve months. With this in mind, Business Continuity Awareness Week (BCAW 2015) which is being...

Dell updates KACE K1000 appliance

Dell has announced the newest version of its award-winning Dell KACE K1000 Systems Management Appliance, which includes new and enhanced functionality to further transform how organisations discover, configure, secure and manage computers and devices in multi-platform...

CA innovates with lifecycle management

CA Southern Africa has revealed that CA Technologies has announced availability of CA Application Lifecycle Conductor, a new lifecycle management solution that automates and manages application development spanning mobile to mainframe environments – from the...