Jun 21, 2021
Skills gaps which existed long before the pandemic are widening further as digitalisation becomes central to the rebuilding of our economies. Robin Fisher, senior area vice-president of Salesforce Emerging Markets Whereas retraining the workforce has typically been...
Jun 21, 2021
When looking to overhaul the business and make it customer-centric, operations are a key factor to consider. Companies need to analyse their processes in order to have full sight of production and once this analysis is complete, operations can be optimised through...
Jun 21, 2021
Awareness training should be actively deployed to complement organisations’ efforts to secure their e-mail systems. François van Hirtum, chief technology officer of Obscure Technologies, says this is because hackers are increasingly targeting people as security...
Jun 21, 2021
The Covid-19 pandemic was a major disruptor for the retail sector. Practically overnight, customer buying patterns and behaviours changed, and have continued to shift ever since. By Gary Allemann, MD of Master Data Management This had made it challenging to meet...
Jun 18, 2021
Utilities companies should be used to the occasional existential threat. It happened when monolithic phone companies had to adapt globally to the arrival of the internet, smartphones and competition from digital-first competitors. By Claudia Johnston, sales director...
Jun 18, 2021
No, teams of officials representing the government and the Protection of Personal Information Act (POPIA) are not about to clap your business in irons or weigh you down with hefty fines. Not yet. There is time for your organisation to patch the holes, make the right...
