Mar 19, 2026
When efficiency outweighs empathy, customer experience suffers, writes Nic Laschinger, technology director of Euphoria Telecom. 2026 may be remembered as the year the customer experience experiment went too far. Not because technology failed us, but because we failed...
Mar 19, 2026
Avaya has announced Avaya Nexus, built for always-on reliability, high-fidelity voice clarity, and hardened security for organisations in mission-critical environments where voice communications downtime is not an option. Avaya Nexus is designed to meet stringent...
Mar 18, 2026
By Barry Buck – Organised crime has better AI adoption than your bank. I wish that were a joke. Anthropic recently disclosed that hackers weaponised Claude to breach at least 17 organisations – including government bodies – using what they called “vibe...
Mar 18, 2026
Check Point Software Technologies has announced the integration of its AI Factory Firewall and comprehensive AI security stack with Nvidia DSX Air, a cloud-based simulation and validation platform. The collaboration allows organisations to pre-validate security-aware...
Mar 18, 2026
Vertiv announced its role in advancing converged physical infrastructure designs for the Nvidia Vera Rubin DSX AI factory reference design and the Nvidia Omniverse DSX Blueprint. As AI factories scale in density, complexity, and power demand, operators are under...
Mar 18, 2026
The criteria for choosing a communication partner have shifted. While the pressure of loadshedding has eased, businesses are now navigating a new set of infrastructure challenges – from water scarcity and freight bottlenecks to a surge in sophisticated,...
