May 19, 2021
A data-driven culture is needed if a business wants to lead through digital innovation. By Craigh Stuart, systems engineering manager at Nutanix SADC & WECA But traditional data management infrastructures are rigid and unable to combine diverse data types. Then...
May 19, 2021
Optimizely, a provider of digital experience platform solutions, was named a Leader in The Forrester Wave: Agile Content Management Systems. The platform received the highest possible scores in the content hub, content services, and supporting products criteria. The...
May 19, 2021
LAWtrust, a global Certificate Authority (CA) and provider of identity and Digital Trust Services, has joined the Cloud Signature Consortium. LAWtrust will work closely with the Cloud Signature Consortium to help drive the development of a common technical...
May 18, 2021
The consumer industry is in a state of constant disruption. Along with advances in technology, more informed and sceptical consumers are holding business to higher standards. According to Reynhardt Uys, chief experience officer of the Immersion Group, an...
May 18, 2021
The change in how customers and brands interact over the past decade may seem gradual, until we look back and actually see how drastic this transformation has been. By Jeremy Osborne, strategic account manager at Infobip SADC This change was especially profound during...
May 18, 2021
South Africa has been a major destination for global business services — often called business process outsourcing (BPO) — for a few years now. In particular, the country has steadily climbed the ranks when it comes to contact centre operations. Among the...
