Made-in-SA innovation slashes PBX install time

It’s now possible for South Africans to create a smartphone-based PBX system in under eight minutes. This is according to a survey of 100 PBX-over-GSM (Global System for Mobile Communications) users who created NoPBX switchboards. They were all able to make...

Promising future ahead for SA travel and hospitality

In early 2020 leaders in the tourism and hospitality sector were faced with unprecedented turmoil in the form of the Covid-19 pandemic, which shut down the industry for four months. Since the start of lockdown, the industry has undergone various levels of...

Domain name system industry qualification coming soon

The .ZA Domain Name Authority (ZADNA) and the Media Information and Communication Technologies Sector Education and Training Authority (MICT SETA) have entered into a partnership agreement that will see accreditation of a formal skills development programme for the...

Cloud, IoT and big data come together to add value

Cloud computing has, without doubt, become the pervasive computing theme of the 21st century. Now, organisations around the world are starting to roll out the application use cases that cloud computing enables, including the Internet of Things (IoT), Industrial IoT...

Why ERP projects fail

ERP systems require a certain level of planning and co-ordination to build and maintain. Unfortunately, many ERP projects ultimately fail as they are driven by short-term goals that have little relevance to the long-term success of an organisation. By Mark Wilson,...

Is chat commerce the future of customer engagement?

Simply defined, chat commerce enables consumers to make purchases, engage a service or get support, via their mobile phones, using the chat app of their choice. The global pandemic and the need for business to digitise even faster than anticipated has seen consumers...