Jul 2, 2021
The Protection of Personal Information Act (POPIA) officially came into full effect this week. While the legal act will hold organisations accountable for the privacy of stakeholder information, businesses will be ill-advised to think that their customers will now...
Jul 2, 2021
Counter to the tired comedy tropes about customers wishing they could “just speak to an actual human being”, most people would actually rather solve queries and problems themselves. By Ryan Falkenberg,co-CEO of Clevva In fact, research shows that more than...
Jul 2, 2021
There are immense benefits that come with working from home (WFH), accessible remote working, and globalised workforces. By Colin Thornton, chief financial officer of Turrito Networks Companies gain access to skills and talent on a global scale, and they provide their...
Jul 2, 2021
With data security such a big talking point of late, many of the discussions around protecting data have focused on securing the network. At a time of increased remote working and reliance on cloud technology, perhaps this is understandable. By Ruben Dennenwaldt,...
Jul 2, 2021
In 2020, we saw a generation’s worth of change to working habits unfold at an accelerated pace over a few months. Alain Tshal, district manager at F5, Sub-Saharan Africa Remote work – which many parts of the business world had been gradually moving towards...
Jul 2, 2021
Mining has played a crucial role in South Africa’s economy for the best part of two centuries. And while it may not play as big a role as it once did, it still contributed R400-billion to GDP in 2020 and employed more than 450 000 people. But if the sector is to...
