How conversational AI is reshaping digital commerce

How conversational AI is reshaping digital commerce

As South Africa’s digital commerce landscape continues to evolve at a rapid pace, businesses are facing mounting pressure to reconsider and adapt their customer engagement strategies to ensure that they remain relevant in an ever more competitive marketplace. By Dean...
Everything your phone system knows about your business

Everything your phone system knows about your business

If I told you that there is a tool that can provide you with deep business insights ranging from customer experience to productivity and sales, would you consider spending your money on it? What if I told you that you probably already have one and you’re just not...

Developers can’t hide behind exemption clauses

/In Knoetze v Botes, the High Court clarified the limits of exemption clauses in property sale agreements, commonly referred to as voetstoots clauses, particularly where the seller is also the developer and fails to disclose a latent defect. By Sandra Sithole,...

Smart technology boosts energy efficiency at Usave 

In response to rising energy prices, Usave, the Shoprite Group’s no frills discount stores, recently introduced an advanced loss prevention system designed to reduce costs and boost operational efficiency in its supermarkets – helping the retailer to continue...