When is your business ready for ECM solutions?

Are your employees spending time doing low-value activities? Are too many mistakes occurring in workflows? Perhaps customer grievances are up. What if some employees are overworked and others aren’t doing enough? These are just some of the indications that your...

AI is not a panacea but could augment conversation communications

Amidst the hype around artificial intelligence (AI) and machine learning (ML), it is easy for businesses to fall into the trap that technology is a panacea to solve complex business problems. The truth is more nuanced, say two leading executives in the unified...

Measuring the cost of cloud payroll solutions

In South Africa, most companies are tech-enabled, with the vast majority using desktop applications to manage their payroll. However, many organisations are embracing cloud computing technologies due to the cost savings offered, and the speed and agility at which...

Paxful teams with OVEX to debut new service

Paxful has announced that its Transfer to Bank service will debut in South Africa via a partnership with cryptocurrency exchange platform OVEX. Using OVEX’s instant cashout mechanism, Paxful users in South Africa will now be able to convert their bitcoin...

Balance customer experience with data compliance

Meeting growing customer demand for relevant, personalised experiences while managing the regulatory demands of protecting data is emerging as one of the most significant challenges facing businesses today. Aspects such as managing customer consent and conforming to...

Digital, I want a divorce …

It’s time to move on from digital transformation and embrace a whole new business life with digital evolution, writes Colin Thornton, chief financial officer of Turrito Networks. Digital transformation was, up until the end of 2020, the ultimate buzzword goal...