Sep 14, 2021
For customer-centric service leaders in South Africa, key performance indicators (KPIs) play a key role in maintaining excellent customer service. By Richard Chambers, area vice-president: Africa and MED at Salesforce Redefined KPIs have become a fundamental part of a...
Sep 13, 2021
If data is the new gold or oil, how well are South African cities doing in using this precious resource to drive development and improve the delivery of services to citizens? By Percy Letwaba, head of sales for public sector: southern Africa at SAP Globally, local and...
Sep 13, 2021
The headwinds and economic strain of the past 18 months have left many businesses with little option but to evaluate costs. However, a recent PwC report states that while 52% of companies plan to curb or defer investments, only 9% will make those cuts in digital...
Sep 13, 2021
FTTx (fibre to the x) defines the use of a wide range of broadband network architecture options that are categorised based on where the fibre ends. Both locally and abroad, FTTx deployments have seen significant demand, driven by shifting business, education,...
Sep 13, 2021
South Africa’s Department of Transport announced the implementation of the Administrative Adjudication of Road Traffic Offences (AARTO) Act, which will introduce a new licence points demerit system geared towards imposing stricter penalties for road rule...
Sep 10, 2021
ABB has opened its new South African Digital Solutions Centre, which aims to help companies across industries to overcome their most pressing technology and digitalisation challenges. The centre, at ABB’s Longmeadow facility in Johannesburg, gives customers in...
