Sep 9, 2021
Your business is planning to migrate applications and services into the cloud, but you’re still unsure of what the steps should be, and what all each step requires. Before anything else, the first step is to understand everything you have running in your current...
Sep 9, 2021
Buzzwords and catch-phrases gain momentum quickly in the world of technology. Workplace mobility is no exception, but the phrase does more than merely describe a remote and hybrid workforce. By Rob Lith, chief operating officer of Telviva Striving toward workplace...
Sep 8, 2021
There’s a quip in the IT industry: who is driving digital transformation in your company: the CEO, the CIO or Covid? And, of course, the response is generally Covid. While Covid has precipitated organisations along an accelerated digitalisation path, the very speed...
Sep 8, 2021
Chatbots have almost become a synonym for frustration, and bad service. The recent rapid uptake of digital communication channels has only worsened this problem. Digital transformation and the drive to customer self-service have been pushing voice into the background...
Sep 8, 2021
As the promise of fifth generation (5G) wireless broadband begins to become a reality, the role of communication services providers (CSPS) will change. Nitesh Singh, MD: communications, media and technology at Accenture South Africa The future home and indeed...
Sep 8, 2021
When dealing with business software, technical problems and software issues are unfortunately unavoidable and do arise from time to time. These software issues and technical problems can impact organisations and cause severe disruptions to their operations. By Menwil...
