Aug 25, 2021
Remote working at the current scale was never a choice, but a necessity, and for the most part it has worked. It’s desirable: people want it. It’s feasible: the crisis has shown it can work at scale. It is viable and commercially the numbers add up. Willie...
Aug 24, 2021
Data is the one thing every business has a lot of. And that is probably why many organisations struggle to turn it into a strategic asset. By Henry Adams, country manager of InterSystems Disconnected legacy systems and data stored in siloes and in different formats...
Aug 24, 2021
With the staggering number of cyberattacks and data breaches that occurred during the last 12 – 18 months, cybercrime is one of the fastest growing criminal enterprises in 2021. Willem Barnard, business development manager and alliances, and Christo Esterhuizen,...
Aug 24, 2021
With Covid-19 proving that work can be done from home, in another city, or anywhere, South Africa’s business process outsourcing (BPO) industry has emerged as a force to be reckoned with for international clients. By Stephen Joannides, MD: Accenture operations...
Aug 24, 2021
With Covid-19 restrictions starting to ease, businesses of all kinds are embracing the hybrid approach, locking in its benefits for people, profits and the planet. As the restrictions associated with Covid-19 begin to ease in many countries, government advice is...
Aug 24, 2021
Are your employees spending time doing low-value activities? Are too many mistakes occurring in workflows? Perhaps customer grievances are up. What if some employees are overworked and others aren’t doing enough? These are just some of the indications that your...