ERP is more critical than ever for SA companies

South African companies are transforming their operations with enterprise resource planning (ERP) systems that streamline processes, boost productivity and unlock real-time insights across the organisation. By Anthony Poltera, value prototyping lead at SAP Africa As...

AI inference yields value for Africa’s businesses

Every second, millions of AI models across the world are processing loan applications, detecting fraudulent transactions, and diagnosing medical conditions generating billions in business value. Yet most organisations are still struggling to bridge the gap between AI...
Warehouse leaders uncertain how to start with automation

Warehouse leaders uncertain how to start with automation

Zebra Technologies has found that 82% of warehouse decision-makers in Europe agree that increased use of technology and automation boosts frontline productivity, but almost six in 10 (57%) don’t know where to start automating in the warehouse. The findings appear in...

Smart bots and ‘press 0 for an agent’ are finally equals

The world of customer experience (CX) is going through a big transformation driven by the remarkable advancements in Artificial Intelligence. For businesses the excitement is real, and for consumers in South Africa, customer support can become brilliant experiences in...

Data confidence lets finance teams shift from data entry to analysis

Businesses in all sectors have one thing in common – their finance teams are at the heart of the organisation. By Ivan Jardim, sales account manager at Insight Consulting Yet, despite the world evolving quickly and industries becoming increasingly dynamic as customers...

Healthcare technology should be integrated from the start

Today’s modern healthcare facilities have, respectfully, moved beyond bricks, mortar and medical equipment to now include infrastructure that embeds intelligence and resilience, providing the foundation for safer, smarter and patient-centric healthcare environment. By...