Jun 1, 2021
Artificial Intelligence and digitisation are transforming the business landscape. By Maison Samuels from Webber Wentzel Many new technologies are being created to streamline customer engagement, such as chatbots. Given the quantity of personal information which a...
Jun 1, 2021
With a month to go before the Protection of Personal Information Act (PoPIA) comes into effect, many companies have left their compliance program to the last minute. MDM shares 5 concrete steps that you can take to start your journey. By Gary Allemann, MD of Master...
Jun 1, 2021
While companies used to build one to three year transformation plans, today technological advancements and customer expectations are changing much faster. By Robin Fisher, senior area vice-president of Salesforce Emerging Markets Everything companies do has to be...
May 31, 2021
What is a credit score? A credit score, also known as a credit rating, is a number that reflects the likelihood of you repaying money you want to borrow. By Annelene Dippenaar, chief legal and compliance officer at Experian Africa Lenders like banks and credit card...
May 31, 2021
On 1 July, the grace period for compliance with the Protection of Personal Information Act (POPIA) will come to an end. That means organisations found to be in breach of the act will be liable for fines and even criminal persecution. By John Woollam, CEO of Euphoria...
May 31, 2021
In the first South African study to explore the crisis communication needs of employees specifically, University of Stellenbosch Business School (USB) MBA graduate Leana Kotze highlighted that, in an organisational crisis, “an employee-centred approach is good...