Surprising reasons your crisis management plan may fail

The Covid-19 pandemic has understandably spurred renewed conversation around business crisis management. This, pertaining to how to better plan for and preempt unforeseen disruptions, as well as aptly navigating through the mire when perilous challenges...

Covid unleashes unprecedented e-commerce demand

As the Covid-19 pandemic forced the country indoors, there was one exception: the demand for e-hailing services continued to grow. By Jake Willis, CEO and co-founder of Lulaway Before the National Lockdown, South Africa was reluctant to adopt e-commerce. But the...

Massive growth for fleet management systems

The number of active fleet management systems deployed in commercial vehicle fleets in Australia and New Zealand was almost 1-million units in Q4-2019 according to a new research report from the leading IoT analyst firm Berg Insight. Growing at a compound annual...

Proptech fuels growth in property entrepreneurship

We keep hearing how the property sector has been one of the slowest to adopt new technologies and that its digital transformation journey is nowhere near other industries that rely on disruptive new tech to maintain productivity levels and enable improved efficiency....

Deliver customer experience at every customer touchpoint

Customer experience is the driving force behind every business as it gives companies a competitive edge that earns customer loyalty and attracts new customers. By Paula Sartini, founder and CEO at BrandQuantum However, getting the customer experience right can be a...

AI turns financial crime tide

Financial crime and money laundering is the third biggest economic practice in the world and equates to around 5% of the global GDP. Because each country manages its own laws and regulations, the banks are left as the only defence against this attack on the world...