The suite spot: a practical guide to business AI agents

The suite spot: a practical guide to business AI agents

AI agents have moved from sci-fi to C-suite. From managing customer support workflows to orchestrating complex supply chains, agentic AI is redefining how businesses operate, respond, and grow. By Nazia Pillay, MD: southern Africa at SAP These intelligent digital...

Talent is in the eye of the customer

By Barry Buck – A former Microsoft Azure engineer recently published a six-part essay series lamenting how Azure never lived up to its potential. Rushed to market in 2008, perpetually on life support, plagued by a talent exodus and architectural drift – his...

Trust will make or break AI voice agents

South African businesses are showing real interest in AI voice agents, and for good reason. By Bruce von Maltitz, CEO of 1Stream The technology has come a long way and can now respond quickly, hold more natural conversations and create a better, locally relevant...

Closing SA’s enforcement tech-gap

In some of South Africa’s most affluent suburbs, the concentration of visible wealth is impossible to ignore. By Bradley Elliott, CEO of RelyComply  Multi-million rand properties changing hands. Exotic vehicles are parked outside restaurants. Complex ownership...

King V and the governance of AI: balancing innovation with oversight

King V’s recognition of artificial intelligence (AI) as part of the broader information governance landscape signals a maturing view of corporate accountability in the digital era. It acknowledges that technology is no longer peripheral to governance, it is...