Sep 7, 2020
Zindi has launched its new recruitment platform to help organisations around the world find the data science talent they need. Zindi will draw on its community of more than 18 000 data scientists across Africa and the rest of the world to match companies and...
Sep 7, 2020
Email security, archiving, and data loss prevention should be high on the agenda for South African companies with the Protection of Public Information (POPI) Act having commenced on 1 July 2020. Companies now have less than a year to get fully compliant, says Michael...
Sep 4, 2020
Huawei has introduced its own secure, high-speed web browser designed specifically for the Huawei Mobile Services (HMS) ecosystem as the official browser on Huawei devices. Huawei Browser includes Internet browsing, searching, and privacy protection. Features include...
Sep 4, 2020
The Microsoft Global State of Multichannel Customer Service Report underscored the value of resolving customer issues at speed and the importance of equipping contact centre staff with the right knowledge. This customer demand is dictating the rise in real-time...
Sep 4, 2020
If your organisation has staff who are financially stressed, you are losing out on productive working time. In fact, as many as half of all financially stressed employees spend three hours or more at work each week thinking about or dealing with personal financial...
Sep 4, 2020
Salesforce has launched the next generation of Salesforce Field Service, equipping teams across industries with AI-powered tools to deliver trusted, mission-critical field service. By Mark Cattini, senior vice-president: field service management at Salesforce...
