FNB halves carbon footprint in branches

FNB has reduced carbon (Co2) footprint in its branches by nearly 50% over a period of five years. This is after the adoption of carbon-cutting measures to drive energy efficiency across a network of over 600 branches in South Africa. FNB’s energy efficiency...

Online booking for Covid-19 diagnostic PCR tests

As borders re-open and travel restrictions ease gradually, convenient and reliable pre-departure Covid-19 testing solutions are already being made mandatory by some countries, while others are considering implementing them for all incoming travellers to ease the...

Zindi launches platform to place Africa’s data science talent

Zindi has launched its new recruitment platform to help organisations around the world find the data science talent they need. Zindi will draw on its community of more than 18 000 data scientists across Africa and the rest of the world to match companies and...

POPI is here: step-up IT security for compliance

Email security, archiving, and data loss prevention should be high on the agenda for South African companies with the Protection of Public Information (POPI) Act having commenced on 1 July 2020. Companies now have less than a year to get fully compliant, says Michael...

Huawei Mobile Services adds a browser

Huawei has introduced its own secure, high-speed web browser designed specifically for the Huawei Mobile Services (HMS) ecosystem as the official browser on Huawei devices. Huawei Browser includes Internet browsing, searching, and privacy protection. Features include...

The customer is always fast

The Microsoft Global State of Multichannel Customer Service Report underscored the value of resolving customer issues at speed and the importance of equipping contact centre staff with the right knowledge. This customer demand is dictating the rise in real-time...