Jobs Boost shows success of outcomes-based model

The latest quarterly report on the Jobs Boost Outcomes Fund shows the effectiveness of outcomes-based financing approaches. By the end of March, 5 442 excluded young people had been enrolled into programmes and more than 3 070 had been placed into quality jobs across...
The end of traditional CX – and the rise of consumer dictatorship

The end of traditional CX – and the rise of consumer dictatorship

For years, companies have invested heavily in traditional customer experience (CX), believing that seamless interactions, intuitive digital journeys, and personalised service would lead to loyalty. By Dheeraj Gowrie, executive: assurance at Frogfoot Networks...

Global payroll system key to international expansion

Growth is a key goal for any business. This typically starts with expanding nationally by opening new locations, reaching more customers and increasing revenue. The next step is to take on the global market, tapping into a much larger audience and creating new...

Stronger relationships drive procurement excellence in Africa

Procurement is increasingly recognised as one of Africa’s most powerful economic levers. Public procurement accounts for an average of 17% of GDP across African countries, making it a key driver of infrastructure delivery, public service provision, and national...
Deepfakes and disinformation threaten business

Deepfakes and disinformation threaten business

Recenlty, at a typical South African braai, I found myself in a heated conversation with someone highly educated — yet passionately defending a piece of propaganda that had already been widely debunked. By Anna Collard, senior vice-president: content strategy and...
How the new world of work impacts business stakeholders

How the new world of work impacts business stakeholders

The South African workplace, like many others across the globe, has experienced significant changes in the wake of the Covid-19 pandemic. By Dr Chris Blair, group director of 21st Century These changes, while transformative and in some cases beneficial, have also...