Tips for building better chatbots

Want your chatbot design to deliver genuine customer engagement? Build it properly, writes Matt Grobler, pre-sales engineer at Inovo. Chatbots don’t work. Well, not unless they’ve been integrated intelligently and strategically to create a seamless...

What happened to my net take home pay?

Starting a new job in an employee’s career is usually an exciting event with the additional prospect of increasing their earning potential in most cases. With the evolution of payroll systems over the years, it is natural to accept that there should not be any...

Cyber criminals are not on lockdown …

South Africans are under increasing financial pressure due to the nationwide lockdown and cyber criminals are no exception. With lockdown restrictions slowly being lifted, insurer Dialdirect encourages continued vigilance when it comes to cyber security. “One...

Digital transformation needs DRaaS to succeed

While the industry is dominated by digital transformation initiatives, considering a cloud-first strategy is only one of two current imperatives. This is according to Routed MD Andrew Cruise, who adds: “Disaster Recovery (DR) planning needs to be a significant...

Taking advantage of the vulnerable

In the US, a popular job placement agency was used as the hunting grounds for scammers looking to take advantage of people in desperate need of work. The scam was simple – set up an alluring job offer, get victims to enter highly sensitive personal information,...

Kyocera reveals new TASKalfa multi-functional products

Kyocera Document Solutions South Africa has announced the launch of two powerful new A4 colour MFP’s for small to medium sized workgroups in medium to large corporate environments, where durable operations and flexible finishing are required. The latest products...