Boost operational efficiency with customer and workforce communication

Communication is at the heart of all human interactions, and consequently, it can either make or break a company. From enhancing employee engagement and collaboration to building customer relationships, effective communication is fundamental to business success. By...

Creating a 5G future: the role of connectivity during a pandemic

The new normal is digital, and digital is the only direction we can expect consumers to go in the foreseeable future. By Rakesh Lakhani: head of networks solutions at Ericsson Middle East and Africa Meeting this challenge will mean optimising efficiency of ICT...

UP, CSIR collaborate on smart transport, cities and environments

The University of Pretoria (UP) and the Council for Scientific and Industrial Research (CSIR), an entity of the Department of Science and Innovation (DSI) have signed a Memorandum of Agreement (MoA) to collaborate in the area of smart transport, cities and...

Compliance and chief risk officers influence positive change

Compliance and Chief Risk Officers (CROs) worldwide face many of the same challenges and these have been further highlighted with the advent of the Covid-19 pandemic. By Bosman Stramrood, GM of Lexis GRC at LexisNexis Common challenges faced include leadership buy-in...

Monopoly: AI edition

Due to the inherent nature of Artificial Intelligence (AI), AI-powered industries naturally tend towards monopolisation. By Angelo Tzarevski, senior associate; and Kirsty Gibson, candidate attorney in the competition and antitrust practice at Baker McKenzie...

SA needs agile data infrastructure to weather Covid-19

In the first few months of 2020, the world was spun on its axis. Faced with a challenge we had not yet encountered on such a scale before, we saw the globe come to a standstill. And as life resumed we were hit with the realisation that there is no going back to the...