Digital evolution key to contact centre success

For many contact centres today, the transition to digitised and highly automated systems and processes happen in a piecemeal fashion – with the underlying belief that certain business sectors and industries have varying requirements when it comes to digitisation...

Get the most out of Black Friday

Retailers hoping to secure their portion of the expected 30% year-on-year online Black Friday growth should ensure co-ordinated marketing across channels and making payments as easy as possible. With the big day fast approaching, two ecommerce specialists believe...

Fujitsu delivers next-generation storage performance

Fujitsu has announces its extended line-up of Eternus AF S3 all-flash arrays and Eternus DX S5 hybrid storage systems. Designed to support the new paradigms of digitalization, this new generation of storage systems is performance-optimized to easily manage the immense...

Neuroscience and competitive gaming: a potent combination

Science has shown that top athletic performance requires both a healthy mind and body, with new and exciting techniques developed around Neuro-Agility are helping people reach their best. South Africa esports group Bravado has joined forces with Prof Peet du Toit to...

Safeguard your data in the online world

In a world ruled by data, it is frightening to think how few people take protecting their information seriously. While it has become easy to share everything from your email address and mobile number to more sensitive things such as your ID number and other personal...

Huawei’s 5G microwave architecture saves cell tower space

Huawei has released its new 5G microwave solution with “1+2” simplified architecture ahead of next week’s AfricaCom 2019. The space-saving solution allows for more efficiency in the use of space on cell towers, decreasing antennas that are mounted on...