Embrace omnichannel for customer-centricity

Omnichannel customer engagement revolves around so much more than just a technology-driven approach. A cross-channel strategy needs to be an integral human one if organisations are to remain competitive in an increasingly connected environment. By Mo Areff, business...

What makes software enterprise-ready?

Enterprises require solutions that meet their unique requirements. Irrespective of whether it is enterprise application software (EAS) or software-as-a-service (SaaS). According to Ian McAlister, GM of CRS Technologies, an enterprise-focused approach is fundamental to...

200% ROI with serverless printing as a service

South African IT distributor Blue Label Technology Distribution (BLTD) is showing organisations up to 200% return on investment in print infrastructure management. Its serverless printing software as a service enables mobile printing, secure release printing, printer...

Poor customer service is killing your brand

South African businesses are faced with an exceedingly difficult task. They have to find ways to survive in the face of ongoing political uncertainty, fast eroding business and investor confidence, and declining consumer spend. By Wynand Smit, CEO of Inovo From large...

Fujitsu’s NEXTGenIO platform drives to exascale computing

Fujitsu is pushing the boundaries of high performance computing (HPC) with a newly-developed hardware cluster that will increase the pace of scientific research and lead to better and faster understanding of complex systems, such as weather forecasts. The...

Avoid provisional tax return penalties

The deadline for the first provisional tax return is Friday 30 August and taxpayers are reminded that not only do they have to submit their return by this deadline, they also have to make the payment on the same day. “Late submissions, late payments and missed...